When jOverseer is running, select the Menu item 'Help' and then 'About'. The keyboard shorcut is Alt-H, A . The about box shows the version, as something like Version: 1.16.2
Click 'OK' or close the about box to continue.
Firstly, please make sure you are running the latest version of JOverseer.
Then try opening JOverseer using the joverseer.bat file file instead of the exe, found in: program files (x86)/Joverseer.
If that doesn't work, create an empty text file, save it with the name:
DontUse3d.txt
Then move the file to the JO directory of your computer: program files (c86)/JOverseer. (You might need to enable admin privileges on your computer to do this.)
Then run joverseer.bat
The JOverseer.exe file might not have updated correctly. Locate this file (right click the JOverseer link on your desktop, and open file location), and delete it. Then download and re-install JOverseer again.
Alternatively, you may be trying to update an old version of JOverseer. Please visit our website, download the latest version from there, and install. Then go to Help and Check for Updates.
Since version 1.0.11 jOverseer is pretty reliable about updating existing versions, so having the very latest installer is not necessary, although it's easier to force the initial update with version 1.16.3 and later.
If you have a show-stopping problem and want to go back to an older version of jOverseer until a fix is available, then it may be possible. A limited number of older updates are available.
To see if a specific update is available, open an internet browser and try 'https://www.middleearthgames.com/software/joverseer/url-1.16.xx.html` where xx is 1 or 2 digits of the desired version. If the update is not available, then it won't find the file.
To force jOverseer to use that older version:
- open jOverseer
- find the
Preferences->Updates
section - change the
Download pointer for updates
to thehttps://www.middleearth.com/software/joverseer/url-1.16.xx.html
that worked before - force an update check:
Help->Check For Updates
and then click Update even if nothing appears in the text window. - Once the update has happened, go back and change the download pointer to
https://www.middleearth.com/software/joverseer/url.html
, so you can get notified of when a new update appears, otherwise you could get stuck on an old version! - You can now refuse to install updates when jOverseer notices, unless you can see that it fixes your problem.
- Drop an email to middleearthgames letting them know that you are having problems, so that they can prioritise bug-fixes.
Try updating your video drivers for JOverseer.
Make sure that you are saving your turn results in a physical folder on your computer, not on the cloud.
Some MAC users have reported difficulties with a folder in the root directory or My Documents folder. But putting a "MEPBM” folder into /Users worked.
Multi-language support is incomplete. JOverseer will assume the orders are submitted in the same language as the computer it is running on. If you want to override this, start joverseer with the command line option (without quotes) '-L EN' which means use Locale English. The translation information lives in https://github.com/JOverseer/joverseer/tree/master/joverseerjar/resources/ui as message_xx.properties, where xx is the ISO code for the locale.
jOverseer updating is controlled by the preferences, which you can see from the Preferences->Updates tab.
If the Preference is not set to check for a new version, then it won't check!
As of version 1.16.3 a new menu item Help->Check for Update is available which will allow the user to force a check, and which the user can force the update download to happen, even if the version number appears to be the latest.
JOverseer only checks for updates at startup, and will wait 2 weeks before checking again. Sometimes you may want to force an update.
- Starting jOverseer with the -U option which should reset the 'last checked' time and check for an update.
- Edit the registry and remove the last time stamp:
\HKEY_CURRENT_USER\SOFTWARE\JavaSoft\Prefs\org\joverseer\ui\last/Version/Check/Date
(yes - the slashes are in the key name!) - Close jOverseer and run
jOverseerUpdater.exe
which will unconditionally download the latest update.
If none of those work, then check that the RSS feed has published the latest, and that the preferences are set to the correct RSS feed. The main feed is https://www.middleearthgames.com/software/joverseer/feed.xml
Note that the world+dog moved away from http:// to https:// circa 2020 and as a result, if any of the update addresses are on the old http://, then various bits of windows/java/anti-virus/web-libraries, can leap in and try to redirect to https://, which make java confused and refuse to connect. At version about 1.16.17+ JO will automatically re-write the links to be https://, but if you are on an older version then you will have to change the links manually in Preferences to fix the auto-update.
Try running joverseer.bat, or joverseer-no3D.bat (found in c:/program files (x86)/joverseer).
Some users have reported that the JOverseer mailsender program is being blocked by their Antivirus or Firewall software.
If this happens, you need to set your software to allow the program, which can be found in JOverseer/bin/mailSender folder.
Alternatively, if you go to send orders then choose save file, you can save the order file to a folder of your choice, then email it to us as an attachment.
Do you have an HD monitor? If so, try reducing the display resolution to 1600x900 or smaller.
(Right click on the desktopp, then choose Display Settings, Scale and Layout.)
There have been some reports that specific versions of nVidia graphics drivers on Windows cause problems.
The symptoms are odd drawing problems, like multiple overlapping frames.
Try starting jOverseer without Direct3D usage for Java2D drawing.
Use the batchfile joverseer-no3D.bat:
update or install 1.16.19 or later. right mouse click on jOverseer shortcut on the desktop, select properties, change the Target to "C:\Program Files (x86)\JOverseer\joverseer-no3D.bat" press Apply and OK buttons. double clicking on the joverseer Icon will startup without the 3d options. references: https://www.nvidia.com/en-us/geforce/forums/game-ready-drivers/13/55070/19038-drivers-cause-distorted-video-in-java-apps/ https://docs.oracle.com/javase/7/docs/technotes/guides/2d/flags.html
Preferences are stored in the registry on windows: \HKEY_CURRENT_USER\SOFTWARE\JavaSoft\Prefs\org\joverseer
In windows, it is typically installed in C:\Program Files (x86)\JOverseer\
Only the installers (setup program) are platform specific. The updates are the same for all platforms. jOverseer is the same for all platforms. (Note to developers: this is not quite true 🙂 jide-common.jar has had to be modified to workaround some problems)